FAQS

01.

WHEN WILL I RECEIVE MY PHOTOS AND VIDEO?

For an engagement or bridal shoot, you will receive your photos and video within 4 weeks (Rush Fee available if needed within 14 days). For wedding day coverage, turnaround time is 6-8 weeks (Rush Fee available if needed within 14 days). Preview photos (~10-20) will always be sent with 14 days of couples shoot or wedding. For portraits, photos sent within 3 weeks of shoot.

02.

WILL YOU SEND US THE RAW IMAGES AS WELL?

No, we don’t send RAWS. But, we promise, you
won’t want them. When you hire us as your
photographer/videographer, you aren’t just paying
for the images captured, but also for our
expertise in post-processing and editing. This
ensures that the final images you receive are a
true reflection of the professional service you
invested in.

03.

HOW WILL I PICK A LOCATION FOR MY SHOOT?

We have an entire location guide that we will sent to you after booking. Don't worry, we have plenty of ideas for whatever look you may be dreaming of.

04.

WHAT ARE YOUR TRAVEL FEES LIKE WITHIN UTAH?

For bridals (as long as you book us for both photo and video), travel is included anywhere in Utah. For other shoots, travel within an hour of Murray, UT is included and any other travel fees are listed in our location guide (which you will receive upon booking) or assessed on a case by case basis (if not included in our location guide). For weddings, travel within one hour is included, and further travel is assessed on a case by case basis).

05.

HOW MUCH DO YOU CHARGE FOR OUT OF STATE/OUT OF COUNTRY WEDDINGS?

Yay! We love to travel. The cost will depend on where your wedding is located. Send us your wedding details and we will send over a quote.

06.

IS MY PAYMENT REFUNDABLE?

Yes and no. For all sessions and weddings, entire payment minus a 20% deposit is refundable as long as cancellation occurs at least 2 weeks before shoot or wedding.

07.

DO YOU OFFER PAYMENT PLANS?

We offer MULTIPLE payment options. Once you decide to book, we'll send over an invoice where you can choose to pay in up to 4 payments (each a month apart), or you can pay in full (and receive a 5% discount). Entirety must be paid within 4 months.

Keep in mind, your date is not reserved
until your first payment has been made.

08.

I'M NOT SURE HOW MANY HOURS OF WEDDING DAY COVERAGE I NEED. DO BREAKS BETWEEN EVENTS COUNT? 

No, breaks between wedding day events do not
count as shooting time. For example, if the
ceremony was from 1-2pm and the reception was
from 4-9pm, you would need only 5 hours of
coverage, rather than 8.